Three years ago we made a cross country move from Florida to Minnesota. While receiving quotes from various moving companies, one of the questions I asked the representatives was whether employees were background checked. I was assured they were.
Upon completion of our move, I realized my wedding ring valued at $14,000 and an emerald ring valued at $500 were missing. I reported it to the sheriff's department. They were told by the moving company that they would handle the investigation.
Many weeks went by and I finally got a letter telling me that their employees did not take my jewelry and they were not responsible for my loss. I later learned that the background checks were done at the time of the loss.
TransAmerica (Allied's insurance company) was paid by us to cover the load, which did arrive safely. The jewelry was not part of the load and taken during the chaos of the move. We were taken advantage of and further violated by the lack of consideration when a large insurance company has the lawyers I can't afford to fight. I contacted lawyers and was told it would take more money to fight it than it was worth.
The diamond ring was bought for me on our 15th anniversary to celebrate many hardships we have been through including battling childhood cancer with one of our daughters. I hope who ever took these items from us deserves them more than we did.
I has been three years and I am still beating myself up over it. The jewelry was not on my hands because I was hoping to protect it from damage while moving items and unpacking boxes. I will never hire Allied Van Lines again for the way they handled this incident. Also, to the person who felt they needed to take MY history and put it in their pocket, I hope it means as much to you as it did to me.
Product or Service Mentioned: Allied Van Lines Moving Service.
Monetary Loss: $14.