Quincy Storage and Transfer (Allied Van Lines) grossly underestimated the cost of our move to Wyoming. They came to my house in Missouri to do an inventory of what was to be moved.
They estimated the weight at 9600 lbs. and the estimated price was $8807.80. When they delivered I paid them an additional 10%, ($9688.58) Now they want an additional $2756.66 because they said the weight was actually 14,080 lbs.
I've even offered to meet them half way and pay them an additional $1378.33, but they only want payment in full. I believe that I should not be financially punished for their gross error in estimation.
Reason of review: Pricing issue.
Monetary Loss: $2755.
Preferred solution: Price reduction.
I didn't like: Grossly underetimated cost of the move.